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Frequently Asked Questions

Are you licensed and insured?

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Yes – fully licensed, insured, and compliant with all federal and state moving regulations.

What happens if my belongings are damaged?

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Before your move, you will be offered different levels of valuation protection (liability coverage). If an item is damaged, a formal claim process will be initiated based on the coverage you selected.

Is a deposit required?

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Deposits may be required for local or intrastate moves.

For interstate moves, deposits are not allowed under FMCSA federal regulations.

Do you charge a flat rate or hourly rate?

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Local moves (within 55 miles): Typically billed hourly. Estimates may be binding or non-binding.

Moves over 55 miles: Priced based on weight and distance.

Some accessorial services may be charged at flat rates.

Can I arrange a move without being present?

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Yes. You may designate an authorized representative to release or receive your household goods.

What areas of Washington state do you serve?

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We serve all of Yakima, Kittitas, and Benton Counties.

What items can’t the company move?

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We cannot transport:

  • Corrosives
  • Explosives or flammables
  • Plants or perishables
  • Live animals or livestock

What happens if I need to reschedule?

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We do not charge cancellation or rescheduling fees.

Do you offer packing and unpacking services?

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Yes. We provide full packing and unpacking services.

Are you available for weekend moves?

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Yes, weekend availability is offered.

Do you move pianos or fragile items?

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Yes. We move pianos, safes, high-value artwork, collectibles, electronics, and other fragile or specialty items.

Can I get a moving quote now?

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Yes. We can provide ballpark estimates with the right basic information, and more accurate quotes after a survey.

Do you charge by the hour or by the job?

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It depends on the move type:

  • Local moves: Generally hourly.
  • Long-distance & interstate moves: Based on weight and distance, with binding, non-binding, and not-to-exceed options available.
  • Some accessorial services may be charged at flat rates
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Google Rating
4.9
Based on 59 reviews
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